Managed Network as a Service
At EtherWorks, our Managed Network as a Service (MNaaS) offerings are designed to provide comprehensive, hassle-free network management tailored to your business’s unique needs. By leveraging advanced technologies and best-in-class infrastructure, we ensure that your network remains high-performing, secure, and fully scalable. Whether you’re a small business in need of dependable connectivity, a growing enterprise requiring enhanced security, or a multi-site organisation looking for centralised control, our managed services allow you to focus on your core operations while we handle the complexity of your network. With EtherWorks, your network is always optimised for success, with 24/7 monitoring and proactive support.
Managed Network as a Service Solutions
At EtherWorks, we are committed to providing cutting-edge managed network solutions that cater to the evolving demands of modern businesses. Our premier offerings include EtherConnect and EtherPro, two powerful service models designed to optimise connectivity and operational efficiency. EtherConnect focuses on delivering flexible, scalable solutions for smaller organisations, while EtherPro provides advanced features and comprehensive management tailored for larger enterprises. Together, these offerings enhance performance, security, and reliability across diverse operational landscapes.
Our Solutions
1
EtherConnect
EtherWorks offers a robust managed network as a service offering with four tailored models within the Ubiquiti UniFi ecosystem—EtherHome Connect, EtherEdge Connect, EtherCore Connect, and EtherMax Connect — designed to provide affordability, seamless connectivity, advanced security, and scalable performance for businesses of all sizes.
2
EtherPro
EtherWorks delivers a powerful managed network as a service through three specialised offerings within the Meraki ecosystem—EtherEdge Pro, EtherCore Pro, and EtherMax Pro — each designed to provide enhanced security, robust performance, and centralised management for businesses seeking scalable solutions tailored to their operational needs.
Frequently Asked Questions (FAQ)
1. What are the differences between the seven EtherWorks NaaS models?
EtherWorks offers seven managed NaaS models: EtherHome Connect, EtherEdge Connect, EtherCore Connect, EtherMax Connect, EtherEdge Pro, EtherCore Pro, and EtherMax Pro. Each model is designed for specific business sizes and networking needs, with increasing levels of performance, connectivity, and support. Our team can help you choose the best model based on your requirements.
2. Is hardware included with each model?
Yes, each EtherWorks NaaS model includes essential hardware, such as security gateways, switches, and wireless access points, suitable for the specific model’s coverage and capacity requirements. Additional or upgraded hardware can be added as needed.
3. What types of businesses benefit from each model?
EtherHome Connect is ideal for home offices or small businesses. EtherEdge Connect and EtherCore Connect are suitable for small to medium-sized businesses, while EtherMax Connect supports larger spaces or departments. The Pro models—EtherEdge Pro, EtherCore Pro, and EtherMax Pro—are built for larger enterprises needing advanced security, scalability, and centralised management.
4. How scalable are the EtherWorks NaaS models?
Each NaaS model is scalable. You can add hardware, such as additional access points, switches, or security cameras, to meet growing needs. Our Pro models are particularly suited for multi-site expansion and complex network environments.
5. What support is included with these services?
All EtherWorks NaaS models include standard 9x5 support, along with access to a self-service ticketing portal and regular maintenance. Higher-level support, such as 24/7 monitoring, can be added if needed.
6. What security features are included in the base models?
Each model includes basic security features, such as firewall configuration, VPN setup, and threat monitoring. Our Pro models offer enhanced security features, including advanced firewalls and proactive threat detection.
7. Can I add extra services to my NaaS model?
Yes, EtherWorks offers several add-ons for customisation. You can add features like cloud integration, backup & disaster recovery, secure remote access with 2FA, VoIP services, and advanced threat protection to any model.
8. How does EtherWorks monitor and manage my network?
EtherWorks provides 24/7 monitoring and centralised management through our cloud-based platforms. Real-time alerts, proactive troubleshooting, and performance reports help ensure your network operates smoothly and securely.
9. How are the NaaS models priced?
Pricing varies based on the model, starting with EtherHome Connect at an affordable rate for small setups. Each model includes hardware, installation, and support. Customisations or additional services may adjust the monthly fee.
10. Do the EtherWorks NaaS models support remote work?
Yes, all models support secure remote access options, with VPN capabilities and optional MFA. This enables remote employees to connect safely and seamlessly to your network from anywhere.
11. Are firmware updates and maintenance included?
Yes, regular firmware updates and system maintenance are part of each model’s base service. This ensures optimal performance, security, and compatibility with the latest technologies.
12. How do I decide which model is right for my business?
Our team is here to help! Schedule a consultation, and we’ll assess your business needs, size, and specific requirements to recommend the best EtherWorks NaaS model for you.